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Tuffrider Silver Open Front Horse Boots - C
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Shipping Information | The Equestrian Corner Shipping Information | Shipping Policies
Shipping Rates and Information

• In most cases, items are in stock and generally your order should arrive within 4-10 business days.   Orders placed on Saturday, Sunday, and Holidays are processed next business day.   Orders are processed based on delivery method chosen (i.e. air orders are processed before ground orders).  Please factor in order processing time, delivery method chosen, and if the item(s) in your order require additional shipping time when attempting to determine the estimated delivery date of your order. 

We will do our best to ensure your order will arrive when you need it.  If you need your order by a specific date, please call our customer care department and they can advise you as to the best shipping method to ensure your order will arrive by the time you need it.   Our customer care department can be reached at 1-800-518-0997.

• We have chosen Fedex home delivery as our standard ground shipping method for deliveries within the lower 48 states.  On occassion, UPS and/or USPS may be used.  Generally, if you have chosen ground shipping for your delivery method, you should receive your order within 3-6 business days for standard ground and 4-10 business days for economy ground.

• We also offer FedEx and UPS 2nd day, Overnight and Express Saver (3 day).   All carriers calculate these services in business days.   For example, FedEx 2nd day air will be received on the second business day after your order has shipped.   FedEx Express Saver (3 day) orders will be received on the third business day after your order has shipped.  And, FedEx Next day will be received the next business day after your order has shipped.

• Occasionally an item may be backordered or sold-out by the manufacturer.  If an item is on backorder or sold-out, you will be notified by email or phone within 48 hours of order submittal.

• After your order has been submitted, an order confirmation email is automatically sent which will contain a copy of your order.  We suggest you retain a copy of this email, in case of a return or exchange. You can also print a copy of your order after the checkout process.

• After your order has shipped, you will receive another email notification with the carrier's tracking information.  You can track the progress of your order on-line by accessing the Order Tracking feature and follow the steps provided.

• Some items ship from separate warehouses, and, therefore, will arrive in separate packages.  Such items are indicated at point of purchase and delivery times for these items may vary.

• Changes to orders or cancellations of orders will only be accepted up to 24 hours after an order has been submitted.  Cancellations or changes to orders entered on weekends or holidays will be accepted up to 24 hours after next business day of order.  For changes or cancellations, please email or call our customer service center at customerservice@TheEquestrianCorner.com or 1-800-518-0997 during normal business hours of M-F 10:00 am to 5:00 pm (EST).  In certian situations, a cancellation fee may apply.

• Every day your order ships FREE SHIPPING on orders of $50 or more via economy ground shipping to anywhere in the continental USA (lower 48 states) - see rate schedule below.   Partial shipments are available on free economy ground orders for a flat rate of $8.95.

• An additional shipping charge of $6.00 will be applied to oversized items.

• Heavyweight item charges may vary.

• Saddles purchases are subject to an additional handling fee of $10.00 per saddle.
Order
Total		 Economy
Ground
Shipping
(5-10 business)		 Standard
Ground
Shipping
(3-6 business) 		 Express Saver
(3 day)		 2nd Day Air Next Day Air Next Day
Saturday
Thurs. Orders
Only
$0.00 - $24.00 $5.95 $6.95 $18.00 $27.95 $37.95 $53.95
$25.00 -$49.99 $7.95 $8.95 $20.00 $31.95 $42.95 $58.95
$50.00 -$74.99 $8.95 $9.95 $25.00 $35.95 $44.95 $61.95
$75.00 -$98.99 FREE $10.95 $27.00 $38.95 $47.95 $64.95
$99.00-$149.99 FREE $13.95 $29.00 $41.95 $49.95 $66.95
$150.00-$199.99 FREE $16.95 $32.00 $43.95 $52.95 $68.95
$200.00-$299.99 FREE $19.95 $35.00 $45.95 $55.95 $70.95
$300.00-$399.99 FREE $23.95 $39.00 $48.95 $57.95 $72.95
$400.00 & Above FREE $25.95 $43.00 $50.95 $62.95 $75.95

International Orders

• All International orders incur a $10 handling fee (excludes Canada).

• International orders are shipped via United States Postal Service (USPS) priority mail with an estimated delivery of 6-15 business days (excluding holidays) after order has been processed depending on the destination.  Packages shipped via USPS Priority Mail will be insured and can be tracked via the customs tracking number.

• USPS Express Mail is available for an additional fee. Express Mail packages arrive in 3-5 business days after order is processed, are insured, and include delivery confirmation.

• The shipping on all other international orders is based on destination (within the country), size and weight of box.  The total shipping rate is calculated and displayed during the checkout process and before you submit your order.  At that time you can choose to accept the shipping rate or abort your transaction.  Once your order is submitted, you have accepted the shipping charge.

• Duties, brokerage fees, and taxes for shipments delivered outside the continential USA are the responsibility of the customer.

• Orders must be paid in US funds by international money order or credit card.

• Order cancellations after order has been processed are subject to cancellation fee equal to actual cost to ship order plus $10.00 processing and handling fee.

Delivery Information

• Unless you request that someone sign for your package, the carrier will leave the package at the delivery address with no delivery signature required.  It is your responsibility to provide a safe address or to ensure that someone is available to sign for and retrieve the package.  If you have a concern as to where the package may be left, we suggest you ship your package to an address where someone will be available to receive the package (i.e. a business address).

• TheEquestrianCorner.com cannot be responsible for any lost, damaged, or stolen packages which have been marked as "delivered" when tracked via the carrier's delivery tracking reference number.   You must call the carrier directly and report the incident.

• Any undeliverable packages will be re-shipped at standard shipping rate.  If the package cannot be re-shipped, a $15.00 re-stocking fee plus shipping fees will be deducted from the refund.

Shipping Claims

• If you have not received your order within 10 business days from the day it was shipped and you have not been notified of a backorder situation, please contact customerservice@TheEquestrianCorner.com or call 1-800-518-0997.  If the claim is not filed within 10 days, the carrier will assume no responsibility and a refund cannot be processed..

Sales Tax

• As TheEquestrianCorner.com is located in New York State, we are required by law to charge New York orders appropriate state and local sales tax.