|
||||||||||
Featured Products |
Shipping Rates and Information
• In most cases, items are in stock and generally your order should arrive within 3-10 business days. Orders placed on Saturday, Sunday, and Holidays are processed next business day. Please factor in order processing time, delivery method chosen, and if the item(s) in your order require additional shipping time when attempting to determine the estimated delivery date of your order. We will do our best to ensure your order will arrive when you need it. If you need your order by a specific date, please call our customer care department and they can advise you as to the best shipping method to ensure your order will arrive by the time you need it. We do offer Fedex or UPS 3-day, 2nd day, and next day delivery. Our customer care department can be reached at 1-800-518-0997. • Occasionally an item may be backordered or sold-out by the manufacturer. If an item is on backorder or sold-out, you will be notified by email or phone within 48 hours of order submittal. • After your order has been submitted, an order confirmation email is automatically sent which will contain a copy of your order. We suggest you retain a copy of this email, in case of a return or exchange. You can also print a copy of your order after the checkout process. • After your order has shipped, you will receive another email notification with the carrier's tracking information. You can track the progress of your order on-line by accessing the Order Tracking feature and follow the steps provided. • Some items ship from separate warehouses, and, therefore, will arrive in separate packages. Such items are indicated at point of purchase and delivery times for these items may vary. • Every day your order ships FREE SHIPPING on orders of $75 or more shipped via economy ground shipping to anywhere in the continental USA (lower 48 states) - see rate schedule below. Partial shipments are available on free economy ground orders for a flat rate of $8.95. • For orders shipped to Alaska, Hawaii, and Puerto Rico, a fee of $20.00 will be applied to the order. • An additional shipping charge of $6.00 will be applied to oversized items. • Heavyweight item charges may vary. • Saddles purchases are subject to an additional handling fee of $8.00 per saddle. • We have chosen Fedex home delivery as our standard ground shipping method for deliveries within the lower 48 states. On occassion, UPS and/or USPS may be used. Generally, if you have chosen ground shipping for your delivery method, you should receive your order within 3-6 business days for standard ground and 7-10 business days for economy ground after your order has been shipped. • We also offer FedEx and UPS 2nd day, Overnight and Express Saver (3 day). All carriers calculate these services in business days. For example, FedEx 2nd day air will be received on the second business day after your order has shipped. FedEx Express Saver (3 day) orders will be received on the third business day after your order has shipped. And, FedEx Next day will be received the next business day after your order has shipped. • Once your shipment has been transferred to the carrier, delivery times are based on the carrier's estimated delivery schedule and delivery method chosen. For your convenience, a carrier shipping schedule is provided below. Please factor in order processing time, delivery method chosen, and if the item(s) in your order require additional shipping time when attempting to determine the estimated delivery date of your order.
International Orders
• All International orders incur a $10 handling fee. • International orders are shipped via United States Postal Service (USPS) priority mail with an estimated delivery of 10-15 business days (excluding holidays) after order has been processed. Packages shipped via USPS Priority Mail will be insured and can be tracked via the customs tracking number. • USPS Express Mail is available for an additional fee. Express Mail packages arrive in 3-5 business days after order is processed, are insured, and include delivery confirmation. • Canadian and Mexican orders are subject to a base shipping charge of $25.00 (excluding handling fee). See below for package handling. • The international shipping charge (excluding Canada and Mexico) is a base rate of $35.00 (excluding handling fee) and will be added to or subtracted from the actual cost to ship your order. If you would like an exact quote, please send an email to customerservice@TheEquestrianCorner.com or call our customer service department at 1-800-518-0997. International shipping charges are based on destination, weight, and size of box. • Duties, brokerage fees, and taxes for shipments delivered outside the continential USA are the responsibility of the customer. • Orders must be paid in US funds by international money order or credit card. Delivery Information • Unless you request that someone sign for your package, the carrier will leave the package at the delivery address with no delivery signature required. It is your responsibility to provide a safe address or to ensure that someone is available to sign for and retrieve the package. If you have a concern as to where the package may be left, we suggest you ship your package to an address where someone will be available to receive the package (i.e. a business address). • TheEquestrianCorner.com cannot be responsible for any lost or stolen packages which have been marked as "delivered" when tracked via the carrier's delivery tracking reference number. • Any undeliverable packages will be re-shipped at standard shipping rate. If the package cannot be re-shipped, a $15.00 re-stocking fee plus shipping fees will be deducted from the refund. Shipping Claims • If you have not received your order within 15 business days from the day it was shipped and you have not been notified of a backorder situation, please contact customerservice@TheEquestrianCorner.com or call 1-800-518-0997. If the claim is not filed within 10 days, the carrier will assume no responsibilityand a refund cannot be processed.. Sales Tax • As TheEquestrianCorner.com is located in New York State, we are required by law to charge New York orders appropriate state and local sales tax. |
Follow Us:
 SearchShopping Basket
Featured Products |
Home · For the Rider · For The Horse & Dog · New Arrivals · About Us · Customer Care · News · Brands
|
|||||||||||||
Signup for Equestrian Corner Shopper Emails - get early promotions, specials, coupons & more
Gift Certificates
Customer Care